Top notch experience! Everyone was so smiley, welcoming, patient and informative with the process. Will definitely go back!
Kevin was very good to work with. Took the time to explain everything to me and also reviewed what need to be done immediately and what we could wait on doing.
They do what you tell them to do. They get the Job done. Oil change / tire rotate. 30000 mile service check.
By far the best costumer service we have ever had during any purchase of a car! Likely gained lifelong customers! The entire team we worked with was kind and personable. The customer service that they provide is above and beyond.
My car was recently serviced by Willis. I always receive top quality service.
For some unknown reason we were unable to schedule an annual maintenance for our Volvo over the phone. So on a whim we decided to drive to the dealership and schedule a service. Don Hayes met us with a warm smile and a friendly handshake and listened carefully to our situation. He offered to service our car at that time without an appointment and assured us it would be done before the end of the day. We arrived at 3:30 that afternoon. By the time 4:30 rolled around our car was sitting outside with the service complete and a thorough cleaning. I ...
Excellent service. Very pleased
They make service on your vehicle easy and understandable! Ours was picked up (on time) from our driveway and returned on the same day when the service was complete. They even applied a few of the services under warranty so my final bill was less than the initial estimate. We are glad Willis is our "go to"
Dan Berry (sales rep) & Tony Murillo (finance mgr) were GREAT! They made what's normally a stressful process, very comfortable and easy - esp since I was purchasing from out of state and sight unseen. They helped coordinate everything - the exterior PPF, interior Xpel application, and transport to my house! I highly recommend and would buy from them again!!! Their customer service and overall demeanor was great and very pleasant. I'm so thrilled they had the exact vehicle I wanted <3
Great service and great service representative. The dealership was first rate along with the communication.
Don is Great to work with! Very happy with the service.
They kept us up to date throughout the process. Will definitely go back when needing a new vehicle.
Always a pleasant experience purchasing a vehicle from the Willis team.
Excellent handling of the needed checking of the needed inspection. We’ll done!
Don is the absolute best! He keeps me posted on how my car repairs and services are going, he updates me with prices, so there are no surprises! Recently, I had new tires put on my Volvo, couldn?t be happier with the service at Willis!
Kevin is great at his area as it?s always good to see Connor Coy helping in his role. Both great great employees..
As always, top notch service from Willis with a friendly, professional staff.
Great job, Thank you Don Hays. I would recommend the Willis team for any service problems on my Volvo S60.
Overall good. We set a high based, based on previous experience with another dealer.
Willis Jaguar is the only place we take the F-Type. Great service, great work.
I live in Wisconsin but found the car I wanted in Des Moines such as it is these days. So the buying process was done completely via texts, emails and online forms including pricing my trade-in. Everything went smoothly. When we arrived to pick up our new XC60 Recharge we were so impressed with everything. All the vehicle?s features including technology were carefully explained. We love the Recharge and so appreciate how we were treated by Willis.
Great customer service. Friendly employees, facility is very clean.
I had to bring my car in for service. Drop off is always quick and easy and they pull up a loaner car if you request one. The exchange is quick and professional and I would recommend this dealership for any maintenance your car needs.
The best car buying experience we?ve ever had. Impressive from star to finish. Treated with respect, all the staff was very courteous, sales professional over the top, straight forward with facts, just professional.
Just purchased a Volvo XC 60 from Willis Volvo in Des Moines. Start to finish it was a great process. Ban Berry...he is your go to guy for a new or used car. Made my experience 5 star.
Quick in and out!
Fantastic service and communication throughout the process.
They are usually on top of everything. They do great work. Sometimes it took a few times on that rear tailgate electric latch.
I took my car in for its regular 20,000 mile service. Everyone was very nice. They found an issue with my car and kept me up-to-date on all the services
I had an oil change done and vehicle inspection. Totally satisfied. Staff was friendly and answered my questions readily.
I had a few things going on with my Volvo and Willis took the time to listen to my issues and fix what areas I identified.
I have to say Dan Berry is one of the kindest and most efficient folks I have ever dealt with. My husband passed away and I have been somewhat lost as to how to deal with things. My Jaguar was at its leases end. Dan just asked me a few questions and made an appt to bring it in. I went in...he greeted me, explained the possible options, had me sign the paperwork and I was done! I cant thank him enough for making something was nervous about and dreading so easy!!! GI will be back!!
We visited their showroom to test drive a preowned Jaguar and a preowned Volvo. They told us in advance of a 3-hour drive to their location that the Jaguar needed brakes and that we could not take it home that day. Both vehicles were in excellent condition and priced fairly. The sales consultant was very good, and it was a pleasant experience. We HATE car shopping, but love our preowned Jaguar.
Great car purchasing experience would recommend this place to everyone.
Just purchased our 3rd car from Sean Aden of Willis Auto Campus tonight! Sean is a consummate professional in every way! Sean made our total experience wonderful and stress-free! We got a great deal on a great car! Tyler in the Finance and Insurance Office is equally professional and on top of his game. He got us a great rate with extended terms on my son's first real car! I highly recommend Sean and Tyler at Willis Auto Campus!
The are helpful and are willing to answer your questions.
Nice and helpful staff specially Nathan
Nate was very knowledge about F-Types and enthusiastic about the Jaguar brand. Although I did not choose a car today, he spent a lot of time cheerfully describing the cars.